Our issues mail on the issue date which you can find on our stories page. They can take several weeks to travel. Some really take their time. Please be patient and let us know if you skip an issue. We'll send the missed issue out as soon as possible.

It usually takes between 4 and 6 weeks for a subscription to start. The confirmation email you received when you subscribed will tell you your start issue. Our issues mail on the issue date which you can find on our stories page. They can take between 1 and 3 weeks to travel in the mail. Some really take their time.

To change your address, please go to our login page and enter the email you used to subscribe. There you can also choose your login password. If there is no email address on your account (this can happen if you subscribed via the mail or if you were given One Story as a gift) use our customer service contact form to have one appended to your account. We will confirm that it has been added and you can then manage your subscription on your own.

We use an email address as a unique identifier. It becomes your login name. We will not sell or rent email addresses at any time. If you have checked that you would like to be on our mailing list we will use your email to send information about your subscription and information about One Story events and authors. We do our best to use your email sparingly since we all have far too much mail clogging our boxes.

From time to time we may rent our list of subscribers and submitters (mailing addresses) to like minded organizations for a one time only use. This is an additional source of revenue for One Story and allows us to continue publishing. We do not and will not rent or sell phone numbers or email addresses since we believe contact by phone or email is simply too intrusive. If you would prefer that we do not rent your name and mailing address, please use the contact page to request to be removed from this list.

Please see our back issue page.

Subscribers needing a large print version can email . We will email them a large print .pdf when each issue is mailed.

No. One Story is an advertising free publication.

You can check the status of your submissions at any time by going to the login page. Received means that your story has been received and is in our database. Under consideration means that your story has been assigned to a member of our editorial staff. We usually can respond within 4-12 weeks, but it sometimes takes longer. If you don't hear back within that time, please be patient.

No. One Story receives close to 100 submissions each week. Please understand that we do not have time to comment on individual stories.

No.

No. Please see our submission guidelines.

Yes.

Yes but please let us know if a piece is accepted elsewhere so that we can withdraw it from consideration.

Go to our Login Help page and use the form to have your password emailed to you.

Everywhere on the One Story website where credit card info is sent from your computer to our webserver is indeed secure. For example: on the subscription page, the initial step where the form is displayed is served up via regular HTTP (non-encrypted), but when you hit "Submit" the data is sent to our secure server via encrypted HTTPS. Be advised: there is absolutely no security benefit to serving up the initial form securely because at that point no data has yet been sent from your computer to our webserver. If you need further info on this, please send us an email via our contact page.

One Story is always looking for energetic, inspired interns who live in New York or the surrounding boroughs. Publishing interns work with Maribeth Batcha and gain experience with web development, mailings, copy and grant writing and more. Editorial interns work with Hannah Tinti and the editorial team to read from the slush pile, copy edit, correspond with authors, put together Q&A's and more. All interns attend our monthly editorial meetings and learn invaluable tips about the ins and outs of the publishing business. We are currently staffed for Fall 2009. For consideration for Summer 2010, please send your resume to .